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Your satisfaction is important to us! Use the form below to email us your questions about products, online orders, store experiences and more.

Order Questions:
If you need help or have any other questions concerning your orders, please email us or call: (866) 358-2277.

Parts Call Center Hours (EST)
Monday - Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 3:00 PM
Saturday: 9:00 AM - 1:00 PM

Showroom and Parts Pick Up Hours (EST)
Monday - Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 2:00 PM
Saturday: 9:00 AM - 1:00 PM

Our Address:
Ground Up - SS396.com
91 Great Hill Road
Naugatuck, CT 06770 US
U.S. & Canada: (866) 358-2277
International: (203-235-1200

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