Payment Information

Payment Information

Accepted Payment Methods

Credit Cards

Other Payment Forms

Important: Gift certificates have no cash value and must be redeemed for merchandise only.

Non-Accepted Payments

Ground Up, Inc. does not accept C.O.D. (Cash On Delivery) payments. 

Sales Tax

Orders shipped outside of Connecticut may be exempt from sales tax. Connecticut residents are required to add the appropriate current sales tax. Due to regular variations in Connecticut sales tax, rates are subject to change without notice. Connecticut orders are subject to tax, this tax will be applied to the invoice. As of 2020, the current Connecticut tax rate is 6.35%.

Credit Card Processing

As with many other merchants, Ground Up, Inc. places an authorization hold on your payment card account for the approximate amount of your purchase, plus shipping and applicable taxes. 

  • Your financial institution will place a temporary hold on the funds for your order as it processes. This is not a charge and the hold will be released once your order has shipped.
  • You may receive more than one shipment notice as items in your order ship, but you will not be charged until we send you the final shipment notice. Once you receive the final shipment notice, your card will be charged and the temporary hold will be released.
  • We only charge you for items that have shipped. Any item(s) that are canceled, on backorder, and/or can no longer be shipped will not be charged and your final shipment notice will contain an adjusted price.

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