Parts Counter & Pick Up

Important Message Ground Up Motors - SS396.com is still working to open our new Parts Counter in Palm Coast, FL. Until this is opened we ask that you follow our procedures for parts pick-up to ensure a smooth transaction and experience.

Thanks,
Ground Up Motors - SS396.com

Parts Counter At Ground Up Motors – SS396.com

Ground Up Motors – SS396.com will soon offer a walk-in Parts Counter for our customers to order and pick up the parts they need in person to save time and money on shipping. This will soon be a great way for our new local customers in Northeast Florida and beyond to shop with us in person. Until our Parts Counter is open (Summer 2023) we will offer a will-call/parts pick up service. See below for more information.

Address:
Ground Up Motors – SS396.com
2 Commerce Blvd
Palm Coast, FL 32164

203-235-1200
866-358-2277

Parts Counter & Pick-up Hours

Monday - Thursday

9:00am – 4:00pm

Friday

9:00am – 1:00pm

Saturday

9:00am – 12:00pm

How do I place and pick-up an order?

Step 1

Place your order over the phone via 203-235-1200 or 866-358-2277 - At this time we are only offering a pick-up option over the phone. Only items in-stock at the time of placing your order can be ordered for pick-up. Pick-up orders must be paid in full via Credit or Debit Card, no cash is accepted at this time.
Step 2

Set up a pick-up date and time - After completing your order it will be processed in our warehouse. Once completed a representative will call to advise you of any unavailable parts and to set-up a pick-up time.

PLEASE PROVIDE A MINIMUM OF 24 HOURS NOTICE IF YOU NEED TO RESCHEDULE FOR ANY REASON. A 25% RESTOCKING FEE WILL BE APPLIED IN THE EVENT OF A LAST MINUTE CANCELLATION OR NO SHOW.
Step 3

Time to pick-up your order - Please arrive as timely as possible based on your scheduled pick-up date and time. Upon arrival, follow the signs in our parking lot directing you to our designated pick-up parking spots. Once there, please call 203-235-1200 to let us know you arrived and a member of our team will meet you to finalize your pick-up order.

**PLEASE DO NOT ENTER OUR FACILITY WITHOUT CALLING - WE KNOW THIS MAY NOT BE IDEAL BUT WE CONNOT HAVE CUSTOMERS ENTERING OUR FACILITY AT THIS TIME.**