Parts Counter & Pick Up

Parts Counter At Ground Up Motors – SS396.com

Ground Up Motors – SS396.com will soon offer a walk-in Parts Counter for our customers to order and pick up the parts they need in person to save time and money on shipping. This will soon be a great way for our new local customers in Northeast Florida and beyond to shop with us in person. Until our Parts Counter is open (Summer 2023) we will offer a will-call/parts pick up service. See below for more information.

Address:
Ground Up Motors – SS396.com
2 Commerce Blvd
Palm Coast, FL 32164

203-235-1200
866-358-2277

Parts Counter & Pick-up Hours

Monday - Thursday

9:00am – 4:00pm

Friday

9:00am – 1:00pm

Saturday

9:00am – 12:00pm

How do I place and pick-up an order?

  • Step 1

    Place your order over the phone via 203-235-1200 or 866-358-2277 - At this time we are only offering a pick-up option over the phone. Only items in-stock at the time of placing your order can be ordered for pick-up. Pick-up orders must be paid in full via Credit or Debit Card, no cash is accepted at this time.

  • Step 2

    Set up a pick-up date and time - After completing your order it will be processed in our warehouse. Once completed a representative will call to advise you of any unavailable parts and to set-up a pick-up time.

    PLEASE PROVIDE A MINIMUM OF 24 HOURS NOTICE IF YOU NEED TO RESCHEDULE FOR ANY REASON. A 25% RESTOCKING FEE WILL BE APPLIED IN THE EVENT OF A LAST MINUTE CANCELLATION OR NO SHOW.

  • Step 3

    Time to pick-up your order - Please arrive as timely as possible based on your scheduled pick-up date and time. Upon arrival, follow the signs in our parking lot directing you to our designated pick-up parking spots. Once there, please call 203-235-1200 to let us know you arrived and a member of our team will meet you to finalize your pick-up order.

    **PLEASE DO NOT ENTER OUR FACILITY WITHOUT CALLING - WE KNOW THIS MAY NOT BE IDEAL BUT WE CONNOT HAVE CUSTOMERS ENTERING OUR FACILITY AT THIS TIME.**

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