International Shipping Now Available Online!

Over 0
Countries & Still Counting!

International Shipping Has Been Updated For 2020!

You won’t find this service from anyone else in the industry!

New for 2020, is our updated international shipping user interface! As an international customer, you will now be able to get real-time rates, information about Duties and Taxes for your country, and more while on ss396.com and during checkout. In addition, we have now included items that can’t be sent internationally in the database so you can shop with confidence knowing what you see can be delivered to you. The best part of all? You will no longer have to wait for your order to be processed to find out an accurate shipping cost!

How To Use Our Brand New International Shipping UI?

  • Step 1

    Locate the flag icon in the bottom left-hand corner of SS396.com. This will either be a United States flag as default or may even automatically be set to your country.

  • Step 2

    Select your country from the list of countries. Doing so will tell you if we are currently shipping to your country and what Duties and Taxes you will face with your order.

  • Step 3

    You are now ready to start shopping on SS396.com! Remember that items that are not eligible to ship to your country will be noted at the time of checkout.

FAQ

How long do orders take to Ship?

International orders typically take 3-5 Business days to process and could depend on the product availability of your order. 

Why can't I order sheet metal?

Due to the nature of sheet metal products we are unable to ship them internationally, including Canada & Mexico. This is because they are required to ship via truck freight which is not an option provided by our international shipping services. 

Why does shipping seem so high?

This can be due to multiple reasons but the most common is due to the Duties and Taxes your country requires, which are applied at the time of checkout. 

One of my items was canceled after purchase?

This can be for a few different reasons. The main reason this is done is that the lead time to ship a backorder/drop shipped product is too great and would hold up your entire order indefinitely. If this happens you will be notified by email immediately and refunded. 

Is there a cheaper shipping service?

Unfortunately not. The shipping methods listed at checkout are the most competitive rates available for your country.

My parts arrived damaged

While we have a 99% success rate for international orders mistakes can happen. Please call us immediately at 203-235-1200, press 1. 

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