{"id":27336,"date":"2020-09-09T16:48:35","date_gmt":"2020-09-09T20:48:35","guid":{"rendered":"https:\/\/www.ss396.com\/cars\/?page_id=27336"},"modified":"2024-07-03T13:58:18","modified_gmt":"2024-07-03T17:58:18","slug":"help-center","status":"publish","type":"page","link":"https:\/\/www.ss396.com\/cars\/help-center\/","title":{"rendered":"Help Center"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"27336\" class=\"elementor elementor-27336\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-767269d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"767269d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-195ce66\" data-id=\"195ce66\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b30745b elementor-widget elementor-widget-heading\" data-id=\"b30745b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Welcome To The SS396.com Help Center<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f87886a elementor-widget elementor-widget-text-editor\" data-id=\"f87886a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Here you will find information ranging from our policies to FAQs that will help answer questions or concerns you may have. If you are unable to find the answer to your question here reach out to us during our business hours, <a href=\"tel:2032351200\">203-235-1200<\/a>, or <a href=\"mailto:info@ss396.com?subject=Help%20Desk%20Question\">submit a ticket<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e26554d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e26554d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2d3321a\" data-id=\"2d3321a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-95d776b elementor-widget elementor-widget-image\" data-id=\"95d776b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"460\" height=\"250\" src=\"https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/accountInfo.jpg\" class=\"attachment-large size-large wp-image-27374\" alt=\"\" srcset=\"https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/accountInfo.jpg 460w, https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/accountInfo-300x163.jpg 300w\" sizes=\"(max-width: 460px) 100vw, 460px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3793ffc elementor-widget elementor-widget-heading\" data-id=\"3793ffc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">My Ground Up Account<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ec2edf elementor-widget elementor-widget-text-editor\" data-id=\"8ec2edf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/www.ss396.com\/mm5\/merchant.mvc?Screen=LOGN&amp;Store_Code=ss396\">Account Login<\/a><\/li><li><a href=\"https:\/\/www.ss396.com\/mm5\/merchant.mvc?Screen=ACNT\">Create an Account<\/a><\/li><li><a href=\"https:\/\/www.ss396.com\/mm5\/merchant.mvc?Screen=FPWD\">Forgot Password?<\/a><\/li><li><a href=\"https:\/\/www.ss396.com\/mm5\/merchant.mvc?Screen=ORHL\">Order Lookup<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4104034\" data-id=\"4104034\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1cb67a6 elementor-widget elementor-widget-image\" data-id=\"1cb67a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/About-Us-Feat.jpg\" class=\"attachment-full size-full wp-image-27660\" alt=\"\" srcset=\"https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/About-Us-Feat.jpg 1200w, https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/About-Us-Feat-300x157.jpg 300w, https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/About-Us-Feat-1024x536.jpg 1024w, https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/About-Us-Feat-768x402.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1579a0 elementor-widget elementor-widget-heading\" data-id=\"c1579a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Company Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7881795 elementor-widget elementor-widget-text-editor\" data-id=\"7881795\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/www.ss396.com\/cars\/about-us\/\">About Us<\/a><\/li><li><a href=\"https:\/\/www.ss396.com\/cars\/company-policies\/\">All Company Policies<\/a><\/li><li><a href=\"https:\/\/www.ss396.com\/cars\/contact-us\/\">Contact Us<\/a><\/li><li><a href=\"https:\/\/www.ss396.com\/cars\/employment\/\">Employment At SS396.com<\/a><\/li><li><a href=\"https:\/\/www.ss396.com\/cars\/\">SS396.com Blog<\/a><\/li><li><a href=\"https:\/\/www.ss396.com\/cars\/testimonials\/\">Reviews &amp; Testimonials<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2e04dd1\" data-id=\"2e04dd1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8eaab9e elementor-widget elementor-widget-image\" data-id=\"8eaab9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"419\" src=\"https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Product-Info-Feat-1024x536.jpg\" class=\"attachment-large size-large wp-image-27622\" alt=\"\" srcset=\"https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Product-Info-Feat-1024x536.jpg 1024w, https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Product-Info-Feat-300x157.jpg 300w, https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Product-Info-Feat-768x402.jpg 768w, https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Product-Info-Feat.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3abe2f9 elementor-widget elementor-widget-heading\" data-id=\"3abe2f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns &amp; Warranties <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3256958 elementor-widget elementor-widget-text-editor\" data-id=\"3256958\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/www.ss396.com\/cars\/returns\/\">Return an Item<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-50abef8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50abef8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f4369e0\" data-id=\"f4369e0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30b3352 elementor-widget elementor-widget-image\" data-id=\"30b3352\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"460\" height=\"250\" src=\"https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/product.Info_-1.jpg\" class=\"attachment-large size-large wp-image-27359\" alt=\"\" srcset=\"https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/product.Info_-1.jpg 460w, https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/product.Info_-1-300x163.jpg 300w\" sizes=\"(max-width: 460px) 100vw, 460px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1264a5b elementor-widget elementor-widget-heading\" data-id=\"1264a5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Product Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3d8cae elementor-widget elementor-widget-text-editor\" data-id=\"b3d8cae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><a href=\"https:\/\/www.ss396.com\/cars\/basic-product-information\/\">Basic Product Information<\/a><\/li>\n<li><a href=\"https:\/\/www.ss396.com\/cars\/page\/2\/?s=Brand+Feature\">Featured Brands<\/a><\/li>\n<li><a href=\"https:\/\/www.ss396.com\/cars\/tech\/\">Tech Support &amp; Guides<\/a><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-51d2a5a\" data-id=\"51d2a5a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ffff043 elementor-widget elementor-widget-image\" data-id=\"ffff043\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"419\" src=\"https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Shipping-Policies-Feat-1024x536.jpg\" class=\"attachment-large size-large wp-image-27548\" alt=\"\" srcset=\"https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Shipping-Policies-Feat-1024x536.jpg 1024w, https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Shipping-Policies-Feat-300x157.jpg 300w, https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Shipping-Policies-Feat-768x402.jpg 768w, https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Shipping-Policies-Feat.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a799368 elementor-widget elementor-widget-heading\" data-id=\"a799368\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-883c7a4 elementor-widget elementor-widget-text-editor\" data-id=\"883c7a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/www.ss396.com\/cars\/estimated-shipping-times\/\">Estimated Delivery Times<\/a><\/li><li><a href=\"https:\/\/www.ss396.com\/cars\/shipping-information\/\">Shipping Information<\/a><\/li><li><a href=\"https:\/\/www.ss396.com\/cars\/truck-freight-information\/\">Truck Freight Information<\/a><\/li><li><a href=\"https:\/\/www.ss396.com\/cars\/world-wide-shipping\/\">International Shipping<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-c8dd317\" data-id=\"c8dd317\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e41f694 elementor-widget elementor-widget-image\" data-id=\"e41f694\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"419\" src=\"https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Payment-Feat-1024x536.jpg\" class=\"attachment-large size-large wp-image-28338\" alt=\"\" srcset=\"https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Payment-Feat-1024x536.jpg 1024w, https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Payment-Feat-300x157.jpg 300w, https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Payment-Feat-768x402.jpg 768w, https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Payment-Feat.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2501992 elementor-widget elementor-widget-heading\" data-id=\"2501992\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Payment Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a310e4 elementor-widget elementor-widget-text-editor\" data-id=\"0a310e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/www.ss396.com\/cars\/payment-information\/\">Payment Information<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-903fe64 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"903fe64\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2110d57\" data-id=\"2110d57\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18c2ef0 elementor-widget elementor-widget-spacer\" data-id=\"18c2ef0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Welcome To The SS396.com Help Center Here you will find information ranging from our policies to FAQs that will help answer questions or concerns you may have. If you are unable to find the answer to your question here reach out to us during our business hours, 203-235-1200, or submit a ticket. My Ground Up [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":27662,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-27336","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"uagb_featured_image_src":{"full":["https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Help-Center-Feat.jpg",1200,628,false],"thumbnail":["https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Help-Center-Feat-150x150.jpg",150,150,true],"medium":["https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Help-Center-Feat-300x157.jpg",300,157,true],"medium_large":["https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Help-Center-Feat-768x402.jpg",768,402,true],"large":["https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Help-Center-Feat-1024x536.jpg",800,419,true],"1536x1536":["https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Help-Center-Feat.jpg",1200,628,false],"2048x2048":["https:\/\/www.ss396.com\/cars\/wp-content\/uploads\/2020\/09\/Help-Center-Feat.jpg",1200,628,false]},"uagb_author_info":{"display_name":"Ground Up Content Team","author_link":"https:\/\/www.ss396.com\/cars\/author\/klaclair\/"},"uagb_comment_info":0,"uagb_excerpt":"Welcome To The SS396.com Help Center Here you will find information ranging from our policies to FAQs that will help answer questions or concerns you may have. If you are unable to find the answer to your question here reach out to us during our business hours, 203-235-1200, or submit a ticket. 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