Ground Up, Inc. Northeast

Ground Up, Inc. Northeast

Open Office Positions

Job Description

Ground Up, Inc. is currently seeking Inbound Call Center Representatives to assist in day-to-day operations. As an Inbound Call Center Representative with Ground Up, Inc. you will be part of an exceptional team committed to caring for our customers, handling daily tasks and helping us grow our business.

 

Job Responsibilities:

  • Handling a large volume of incoming customer phone calls, chats, and emails
  • Guide our customers through troubleshooting, navigating the website, and using our products
  • Communicating with product vendors and shipping department to assure timely processing of orders
  • Must have open availability 9 am-6 pm Mon-Thur & 9 am-3 pm Fri
  • Must also be available to work some Saturdays
  • Collaborate with other Customer Service professionals to improve overall service

 

Knowledge, Skills, and Abilities:

  • Strong multi-tasking skills, attention to detail & highly organized – Required
  • Must be familiar and comfortable with working with Multi Screens – Required
  • Microsoft Suite – Required
  • 2 years experience with PC computers and the internet – Required
  • Good communication skills (verbal and written) – Required
  • Experience working in Live Chat – Preferred but not required
  • Experience working with a CRM – Preferred but not required
  • Typing 40+ WPM – Highly Recommend
  • Automotive Interest – Highly Recommend
  • Automotive Knowledge – Preferred but not required

 

Full-time Benefits:

  • 401K
  • 401K Matching and Profit Sharing
  • Medical, Dental, and Vision Insurance
  • Paid Vacation


Pay Range: $13.00 – $16.00 per hour (Depends On Experience)

Apply For A Position At Ground Up, Inc. North

Shipping Delays

See what brands are experiencing delays

Operation Status

See what we're doing at Ground Up SS396.com

Parts Catalog

Chevelle & El Camino, Camaro, & Nova
Free

We Want To See Your Car!

Submit your car to be featured today!

Follow Us On Social

MORE ARTICLES FROM GROUND UP SS396.COM

Clearance
Features

Fall Clearance Sale

Summer may have ended but these deals haven’t.  Shop our Fall Clearance Sale and get up to 75% off select items, while supplies last! Find

Read More »